Standard issues
There is all of our venue on all of our Contact web page. See you shortly!
Just what time include register and check out?
For several visitors, sign in are from 3pm to check out are before 12pm.
Can you really check-in before 3pm?
Certainly you can check in early, but we simply cannot promise your living space are going to be ready at the same time. However, you can always keep the luggage at reception and run explore the metropolis!
Have you got a hairdryer?
We will have a hairdryer convenient, in a choice of your living space, or at reception. Merely ask us on introduction, but be sure to bring it back when you’re finished!
Could there be vehicle parking?
Parking options are designed for all visitors, however, exclusive or general public parking changes per location. Be sure to check your recommended area to learn more.
Have you got baby cots?
Child cots can be found cost free generally in most locations, and are usually susceptible to availabilty. Once you have produced a booking, kindly get in touch with reception to add an infant cot towards area.
Can there be public transport close by?
Whether it’s links to flight terminals, trains, metros or more, we have made certain we’re constantly closeby the most used trains and buses, so it is possible for you to definitely check out acquire about city (you can take to the designer cycles too!). In lots of areas, there’s a bus or tram line found appropriate outside your own door, so acquiring around can be as as simple is generally. For intricate public transportation directions to and from our locations, please call yours straight.
Can I remain the actual fact that I’m not students?
Yes! We acceptance passionate individuals from all parts of society, so the accommodation is available proper and everyone to savor. As a difference though, room inside our Barcelona areas are only bookable for all those coming to Barcelona for educational uses. If you’d like to stay static in our Barcelona stores, then proof your enrollment is at check-in, for example a university page or a language training course registration data an such like. For everywhere else, you’re good to go!
Where can I get a hold of more info on a place?
For lots more detailed information on every venue, you should check out of the venue page on all of our internet site, or go ahead and e mail us to find out more.
Can I shell out in profit?
No, we are a cash-free resort (therefore the wallet don’t see considered all the way down!).
What repayment sort do you actually recognize?
We take charge cards (charge, MasterCard and American present), debit cards; best (limited to the semester remains) and Sofort (only for session stays in Vienna). In every cases, we do NOT recognize PayPal.
Is there someplace I’m able to shop my personal bike?
If you are utilizing our bikes, you are able to park they within our on-site motorcycle garage. Got your personal? There is not enough space for that too, but there’ll become numerous bicycle parking spots nearby.
Is pet permitted?
No, we do not let any animals with the exception of assitance pets.
Is it possible to make a reservation during the bistro?
Yes, you possibly can make a reservation by going to The Commons webpage on our very own site.
Am I able to remain if I’m under 18 years old?
This hinges on the place as well as the particular their stay. Just read a breakdown below.
Holland: If you’re between 16-18 yrs . old, it is possible to stay at any kind of all of our land in Holland. All you have to manage is actually hand in an email at check-in with a signature from a parent, saying which they accept let you remain unsupervised. If you are under 16, you will need direction of a grown-up over 18 years.
Italy: Guests under 18 aren’t permitted to stick with united states without being coupled with a grownup. They also want to push authored permission from both dad and mom when the person present is certainly not a parent.
Germany: if you should be under 18, you can easily only stay in case the parents stay also.
The country of spain and France: In case you are under 18, 
your parents should complete an approval kind ahead of time, and after that, you can stay with united states without an adult. Kindly e mail us for additional information!
Austria: If you?re between 16-18 years old, it is possible to remain at all of our belongings in Austria. What you need to carry out is hand-in an email at check-in with a signature from a parent, declaring which they agree to let you remain unsupervised. If you?re under 16, you will need supervision of an adult over 18 many years.
Was breakfast part of the terms?
No, but you can pre-book your own break fast before check-in (psst – it is inexpensive should you decide reserve it ahead!) Just email united states on reservations@thestudenthotel together with your title and booking confirmation wide variety and now we’ll ensure you get your breakfast arranged.
For session remains, a break fast food offer can be purchased during the reservation techniques, or after check-in through the TSHlife application. You can find out a little more about food discounts into the pupil FAQ point.
Do you provide washing provider in the hotel?
All our areas need on-site washing rooms with several washers, dryers and ironing boards, which you can use constantly. Soap and textile softener are included, however there was limited further cost for usage from the washing machine and dryer. If you’ve booked a Semester keep, after that cost-free laundry is roofed.